Privacy policy
Introduction
Paper Polyglot (“Company”) is committed to protecting the privacy and security of its users. This Privacy Policy explains how we collect, use, and disclose information from our users when they use our website, software, and services (collectively, the “Services”).
Information We Collect
We may collect the following types of information from our users:
Personal Information
We may collect personal information such as name, email address, phone number, and billing information when users create an account, subscribe to our Services, or contact us for support.
Usage Information
We may collect information about how users use our Services, such as the features they access, the files they upload, and the translations they request.
Device Information
We may collect information about the devices users use to access our Services, such as the IP address, browser type, and operating system.
Cookies and Similar Technologies
We may use cookies and similar technologies to collect information about users’ use of our Services and to improve their experience. Users can control the use of cookies through their browser settings.
How We Use Information
We may use the information we collect for the following purposes:
Providing and Improving Our Services
We use the information we collect to provide and improve our Services, including to process users’ requests for translations, to communicate with users about their account and subscription, and to personalize their experience.
Marketing and Advertising
We may use the information we collect to send users promotional materials, newsletters, and other marketing communications. Users can opt out of receiving these communications at any time.
Analytics and Research
We may use the information we collect to analyze and research user behavior, to improve our Services, and to develop new features and functionality.
Legal Compliance
We may use the information we collect to comply with legal obligations, to respond to legal requests, and to protect our rights and property.
How We Share Information
We may share the information we collect with the following parties:
Service Providers
We may share information with third-party service providers who help us provide and improve our Services, such as payment processors, cloud storage providers, and analytics providers.
Affiliates and Partners
We may share information with our affiliates and partners for marketing and advertising purposes.
Legal Compliance
We may share information to comply with legal obligations, to respond to legal requests, and to protect our rights and property.
Business Transfers
We may share information in connection with a merger, acquisition, or sale of all or a portion of our business.
Data Retention
We retain users’ information for as long as necessary to provide our Services and to comply with legal obligations. We may also retain and use users’ information as necessary to resolve disputes, enforce our agreements, and protect our rights.
Security
We take reasonable measures to protect users’ information from unauthorized access, disclosure, alteration, and destruction. However, no security measures can be 100% effective, and we cannot guarantee the security of users’ information.
Children’s Privacy
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
International Users
Our Services are hosted in the United States and are intended for users located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify users by email or by posting a notice on our website prior to the effective date of the changes. We encourage users to review this Privacy Policy periodically for any updates or changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@paper-polyglot.com .